Business is all about communication. Without communication, there would be no business. Over time, has been growth in the methods of communication that are used. Not only that but year on year they grow more efficient and complex with the change of technology. They’re changing the business world and for the better. Here’s a list of the best modern business communications.
Relatively unchanged, but still as useful as ever. If you need to speak to someone quick, always try the phone. Communicating verbally is still one of the fastest ways to get your point across. Just make sure you know how to say what you need to say. Phones in the business environment have seen real advancements with technology. Not only are they now able to route calls to other phones, but they also have hold features and the ability to record calls. Mobile phones are used quite often on the higher end of businesses too, to keep people in contact no matter where they are.
While almost entirely ditched by the consumer world, businesses are still using fax like it was the 90s. The reason for still using fax? Well, it’s a way of transferring large paper documents over a secure line. The only problem seems to be that if there is no paper in the machine, the fax is dropped and could be lost forever. A new spin on this technology is the efax fax. It’s a digitised fax. It’s more efficient at sending large documents in a secure way than email. It can go straight to your computer, tablet, or smartphone.
Not one to be left out, email is still quite important to business communications. How you spread a memo or notice through an office building is usually through email these days. Most employees will have their own email box, and will use it to store or send emails that are relevant to their job. That said, it’s not the best communication tool when something needs to be done immediately as not everybody will be logged into their box. It is a good way of leaving a message though. If you need to tell somebody about something in a non-urgent way, dropping an email into their inbox is probably the best way to do it.
Not only is live chat starting the become a mainstay in inter-office communication, but it also seems businesses are picking it up to use in customer services. It provides an immediate answer to customer questions and complaints. While it can’t solve everything immediate, it still can at least provide a temporary resolution.
Not modern in any sense of the word but still very widely used. Letters, notes, and memos are still passed around businesses to inform people. While there’s no real technological advancement here, it is still as effective as it ever was. Sometimes the written word can explain a situation better than a verbal communication can. So that is why written communication still has a strong place in a modern business environment.