If you are a manager, you know that a successful team is a happy team. If it seems as though one of your members of staff is struggling, you will find that the whole team suffers. Whether someone works in a restaurant or a bank, they can feel the strain. When an employee is down, it will have a knock-on effect on your company, which means that you could have some real issues with your staff. So, what can you do to help? You want to make sure your staff are fine, but you don’t want to overstep the mark. Here is what you can do when you notice that one of your staff members is down.
Speak to them and see what’s wrong
Of course, the first thing you need to do is speak to your staff member. Your judgement might be wrong – they might be 100% fine, in which case you may have to reassess the situation. You need to be careful about what you say to your employee. Remember, you are their boss, not their friend. You need to keep that boundary up so that you don’t go too far. You should make sure that your employee knows you are there for them.
Give them any support they need
If something has happened in your employee’s personal life, they might need you for support. Let’s say that one of their relatives has died. You need to be there for them and offer any help that you can. Alternately, if their issues stem from something else, you need to show them that you can help them. This step will not be easy. You may need to give your staff member a few days off so that they can figure things out for themselves.
Refer them to a medical professional
If the problem is persistent, you might need to make sure that your employee gets the medical help they need. Few people realise it, but depression is as much a physical problem as it is a mental problem. If you are a member of a group that offers health intermediary services, you can enlist their help. They will offer short-term counselling to your staff members, which means that they get the help they need. Nothing is more important than your employee’s well-being, and so you need to do everything you can to make sure that they are okay. That way, you will find that your team is happier than ever, and work harder than they once did.
Discuss sick leave options
If there is no sign of recovery, your employee might need to have some time off work. You might want to give them some sick days so that they can recover. After all, recovering from a mental issue is just like recovering from a physical issue. It takes some time to heal. You need to ensure that your staff member has that time. Offer them any advice you can and make sure that they know how to recover. There is plenty of advice out there on how to deal with depression. Make sure that your staff member has access to the information they need.
Avoid taking on their emotions
The last thing you want to do is start feeling the way your employee is feeling. If you are a highly empathetic person, you might struggle to talk to your employee without taking on their emotions. Remember, you will be of no help to them if you feel the same way they do. Instead, you want to make sure that you don’t involve yourself too much in their situation. That way, you can offer straightforward advice without getting in too deep. This guide should give you all the information you need to ensure your staff are well. Now that you know how to handle the situation, you are ready for anything.